At LucyHikes, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services.
📋 Information We Collect
We may collect the following information when you interact with us:
- Name, shipping address, and contact details (phone number, email).
- Order details and transaction-related information.
- Communications you send to us (emails, inquiries, support requests).
🛠️ How We Use Your Information
Your information is used for:
- Processing and delivering your orders.
- Providing customer support and responding to inquiries.
- Improving our products, services, and website.
- Sending order confirmations, updates, or service-related notices.
🔐 Data Protection
- We implement industry-standard measures to safeguard your data.
- Only authorized personnel have access to your information.
- We do not sell or rent your personal data to third parties.
🤝 Sharing of Information
We may share your information only with:
- Trusted shipping and courier partners to deliver your order.
- Service providers who help us operate our business (under strict confidentiality).
- Legal authorities, if required by law.
💵 Payments
- We do not accept online payments.
- All transactions are Cash on Delivery (COD) only.
- No payment or financial data is collected or stored by LucyHikes.
🌍 Your Rights
You may:
- Request access to the information we hold about you.
- Ask for corrections or updates to your personal details.
- Request deletion of your information, subject to legal requirements.
📧 Contact Us
If you have any questions about this Privacy Policy, reach out to us:
LucyHikes Support
📩 Email: [email protected]