Terms and Conditions

Welcome to LucyHikes. By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully before placing an order.

1. General

  • These Terms govern the use of our website and services.
  • By ordering from LucyHikes, you accept and agree to comply with these Terms.
  • We may update or modify these Terms at any time without prior notice.

2. Products & Availability

  • We strive to ensure all product details, descriptions, and prices are accurate.
  • Product availability may change without notice.
  • In rare cases, we may cancel an order if an item is out of stock or unavailable.

3. Pricing & Payment

  • All prices are listed in [insert currency] and include applicable taxes (if any).
  • We do not accept online payments.
  • Payment is strictly Cash on Delivery (COD).
  • Customers must pay the exact order amount at the time of delivery.

4. Shipping & Delivery

  • Orders are processed within 1–2 business days after confirmation.
  • Delivery time is generally 3–7 business days, depending on your location.
  • Shipping delays may occur due to unforeseen circumstances.

5. Returns & Refunds

  • Returns are accepted only if the item is defective, damaged, or incorrect.
  • Products must be unused, in original packaging, and returned within 7 days.
  • Refunds are processed in cash at pickup or via bank transfer (if applicable).
  • Full details are available in our [Returns & Refunds Policy].

6. Customer Responsibilities

  • Provide accurate and complete shipping details when placing an order.
  • Be available at the delivery address to accept and pay for the order.
  • Repeated refusal of COD orders may lead to account restrictions.

7. Limitation of Liability

  • LucyHikes is not liable for indirect, incidental, or consequential damages arising from the use of our products or services.
  • Our maximum liability is limited to the purchase price of the product in question.

8. Intellectual Property

  • All content on this website, including text, images, and logos, is the property of LucyHikes.
  • Unauthorized use, reproduction, or distribution of our content is prohibited.

9. Contact Us

For questions about these Terms & Conditions, contact us:

LucyHikes Support
📩 Email: [email protected]